Responsibilities
• Conduct regular spot checks on items and provide clear constructive feedback to trainers
• Escalate issues when necessary to maintain quality standards
• Keep trainers and QAs updated on Discord about new items or project changes
• Respond to questions in a timely and professional manner
• Monitor trainer and QA activity and proactively communicate with inactive contributors
• Create, maintain, and improve key documents such as style guides, trackers, FAQs, and honeypots
• Schedule, organize, and run onboarding and training calls with trainers and QAs

Requirements
• Bachelor's or Master's degree in Linguistics, Communication, Journalism, or related field
• Exceptional written Arabic with excellent grammar, syntax, and stylistic flexibility
• Hands-on experience with LLM projects, preferably in QA or lead roles
• Minimum C1 English for documentation and collaboration with a global team
• Analytical and detail-oriented with the ability to notice inconsistencies and guideline gaps
• Leadership mindset with comfort working independently and giving feedback

How to Apply
Click "Apply" to be taken to the SME Careers website. The application process involves filling out your profile, completing an interview, and taking an exam for certain roles. If you pass, you will receive an email and your profile will be reviewed before being contacted for project onboarding. If you do not pass, you can redo the interview. Payments are made weekly once work is approved.