


Global

Contract-based

Date Posted

Offered salary
Up to $40 per hour

Closing date
Closing soon
Qualification
Not specified
Hiring location
Global
Experience
1+ Years
Responsibilities
• Review SRE-style workplace scenarios including roles, tasks, stakeholders and attributes
• Judge whether each attribute is appropriate for AI agent use and visible to each cast member
• Label yes, no or undecidable with concise justifications grounded in contextual integrity norms
• Apply guidelines consistently during ambiguous and time-sensitive incident scenarios
• Ensure decisions align with privacy, operational safety and least-privilege expectations
Requirements
• 1+ years of experience in SRE, production operations, incident management or technical operations in a B2B SaaS environment
• Strong English writing and reasoning skills
• Familiarity with incident response, escalation paths, post-mortems, runbooks and access provisioning
• Comfort reading basic technical context such as logs, system symptoms and service ownership without needing advanced coding skills
• High attention to detail and ability to apply structured rubrics consistently
• Experience with on-call processes, paging and alerting, or operational communications is a plus
How to Apply
Click "Apply" to be taken to the SME Careers website. The application process involves filling out your profile, completing an interview, and taking an exam for certain roles. If you pass, you will receive an email and your profile will be reviewed before being contacted for project onboarding. If you do not pass, you can redo the interview. Payments are made weekly once work is approved.
Take the next step
SME Careers
SRE Expert
Overview
SME Careers is recruiting SRE / Incident Ops Experts to help train an AI agent on information use and visibility during incidents, escalations and operational workflows in B2B SaaS environments. You will review SRE-style workplace scenarios and decide what information the AI agent can use and what should be visible to different roles. This is a fully remote hourly contractor role with flexible hours.



