Responsibilities
• Collaborate with Account Executives to understand customer requirements and develop customized technical solutions
• Translate business objectives into technical requirements and solution designs
• Deliver demos and proof-of-value engagements to showcase the platform
• Help respond to security questionnaires
• Share customer feedback with product and engineering teams to improve the product experience
• Stay current on AI-powered development tools and emerging technologies
• Improve internal tools, documentation, playbooks and best practices
• Support smooth handoff from pre-sales to post-sales and onboarding

Requirements
• 5+ years of experience in a customer-facing technical role
• 2+ years in a fast-paced, start-up-like environment
• Experience working with diverse stakeholders from technical teams to business leaders
• Strong organizational skills and ability to manage multiple customer needs
• Strong experience with software development tools and platforms
• Comfort working with the command line
• Knowledge of AWS, GCP or Azure
• Excellent communication and interpersonal skills
• Strong ownership, self-motivation and eagerness to learn
• Willingness to mentor peers through training and shadowing

How to Apply
Click apply to be taken to the CodeRabbit application page. Candidates with experience in Kubernetes, Terraform or CI/CD tools such as GitHub Actions may be especially strong fits.